In the ring app device status settings i also see the battery status and the wlan signal strength rssi 52.
Ring doorbell live view activating device.
Live view for any ring device lets you access a live video feed from your camera at any time.
Rssi is 46 and it is literally situated less than 20 feet from my wifi router.
Just purchased the ring doorbell 2 on the firt day of issue and aside from 1 2 days of it working it continually fails to activate on live view.
Rsi is fine and has good connection with the device however every time i try live view a black screen with activating device comes up and nothing will happen.
When i go back to history all attempts to activate live view have been recorded.
Very disappointed in this product.
This happens on my laptop app as well as my phone.
Because of this the phones are connected at 5 ghz but the ring doorbell 2 is using 2 4 ghz.
I ve tried resetting it multiple times to no avail.
So i have a ring doorbell 2 that has worked great for last 10 months or so.
I have no issues with the connection since rssi is 45.
On your dashboard screen tap on an image from your doorbell or camera.
There does not appear to be anyway to force the samsung phones to switch to the 2 4 ghz band when trying to activate live view.
As a result your ring app is unable to show you a live view or display a video recording from your ring camera s.
I decided to call ring support and try to get to a level 2 person but i spoke with a gentleman who told me that a new app has been released rapid ring app that is a slimmed down version of the ring app that only does a live view.
Same issue for me.
I also have no live view on one iphone ios 13 3 the other one works fine.
You will be automatically brought to live view.
If you re having trouble seeing a live view or a recorded video that means there s a problem in the data transfer between your ring device and the ring app.
Accessing live view from your dashboard.
Funny that although activating device pops up and the blue ring spins it is recording.
Otherwise the device appears to be connected normally.
Well it works like a charm and should be used in conjunction with the ring app for other regular functionality.
But as others have mentioned i would prefer live view worked so i can see in real time.
Doesn t matter if i m home on same wifi or remote.
Whenever i get a ring alert on my phone if i try to connect immediately it stays on activating device until it ultimately fails.
This is obvious causing a mismatch with wifi connectivity between the ring app running of the phones and the doorbell itself.
When i ring or motion is detected a message appears on my phone.
There are several ways to access live view.
But i can not watch a video the live video window always remains black with the message activating device.
Device health shows signal strenght as rssi 57.
I have multiple ring products and this one i have to say is useless.
