Ring Doorbell Night Vision Not Working

I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off.

Ring doorbell night vision not working.

For the ring video doorbell to function properly it needs a minimum of 3 900 mv. Ring pro works fine for a couple of events and then stops working. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. To solve this issue the ring video doorbell may not be receiving sufficient voltage.

But if night vision is the most important this may not be the best camera for you. This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. This is my second camera as i received a replacement because ring said the first camera was bad. Night vision doesn t work.

If the ring isn t working for you there are certainly other night vision camera s you can purchase. Ring pro works fine for a couple of events and then stops working. I did not cover up the infrared sensors with tape. Voltage reading under device health steadily drops during the evening with night vision on.

Regularly shutting off the white light on the front will turn off freezing up during a live event. Night vision doesn t work. Night vision not working good evening. It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door.

Not ringing your existing internal doorbell correctly. My ring doorbell 720p works perfectly at night in color. Your ring pro requires a power source that supplies a minimum of 16 volts ac. Even the reset does not work.

Andy t 11 21 2018 reply. Power pro is installed everything else is working fine i have reset the camera. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. Poor wiring may lead to video freezing and night vision issues therefore.

If the night vision is still not functioning appropriately after performing a reset and a new setup of your doorbell you ll want to reach out to our support team at one of the numbers available here. All i have done is turned on the porch light during the night and turned on the color night vision in video settings. Ring video doorbell night vision stopped working hey lmartoct happy to chime in for marley here. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.

It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further. Now the doorbell will work through the dark hours.