Hello i am hoping someone can help me with a problem i am having with my ring doorbell pro.
Ring doorbell pro voltage dropping.
I have to go out and reset it and then miraculously the voltage is back to over 4040 mv.
I m happy to report the doorbell hasn t missed a beat.
I think using the bypass on the pro power kit v2 helped.
The voltage seems to consistently drop to somewhere between the very high 3890 s or low 3900 s then auto bump back up to somewhere in the 4 000mv range sometimes up to almost 4100mv.
Next morning i check and no power to the doorbell.
It s down to 3995 today.
Some important facts for people planning on using this optional alternate configuration for their ring video doorbell.
This article will tell you how to connect a ring doorbell directly to a low voltage 8 24v ac transformer.
Thankfully i have the chime pro since my existing doorbell is now bypassed.
Even after all this time effort and expense the voltage drops consistently every day and then the doorbell pro goes offline every few days.
I can t seem to get any explanation for it from ring.
Applies to both ring video and ring video doorbell 2 states that you must splice in a 25 ohm 50 watt series resistor.
My voltage dropped to 3898 yesterday and then briefly jumped to 4005.
For further insight on proper voltage in any specific environment we recommend contacting our support team.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
The doorbell pro stayed on.
I wish i knew why this cycle occurs.
Called electrican and he comes out unscrews the doorbe.
If the voltage is below that number device functionality will be impaired.
The ring video doorbell can only be connected to an ac transformer.
I can only think that the resistor in series with the ring is to produce a voltage drop.
For ring pro to function correctly the voltage needs to be at least 3 700mv.
Video doorbell pro voltage dropping.
The flow of voltage is dependent on many things including but not limited to length of wire run gauge of wires existing chime kits transformer output rating resistance and even in app settings.
And then the process starts all over and the product fails again.
If you can confirm suitable input voltage using a multi meter at the ring pro 16vac with the probes on the terminal screws then push for replacement because it s only going to get worse.
Ring pro works fine for a couple of events and then stops working your ring pro requires a power source that supplies a minimum of 16 volts ac.
Dc is not supported.
