I ran brand new doorbell wire to support this installation.
Ring pro doorbell chime buzzing.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
Very good article for ring doorbell pro.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
I have two ring pro video doorbells connected to a mechanical chime.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
I started by using the 16v 10va transformer that came with the chime.
Disconnecting power causes two major problems.
Disconnected the ring doorbell and reinstalled old doorbell button.
For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv.
Second the indoor chime won t ring when someone hits the doorbell.
So as a sanity check i tested the downstairs chime box i left the upstairs box disconnected and still received buzzing.
Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two.
I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue.
Ring doorbell guide working about 10 15 days ago and guessing from low voltage and not enough to keep the battery charged.
I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue.
First the ring device will no longer charge.
Mine is only 10va so they are sending me a replacement one that is 30va.
Was getting 12v out but only 6v at both chimes and ring doorbell.
My ring video doorbell 2 is buzzing non stop after working well for 6 months.
I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer.
The internal mechanical doorbell works perfectly the ring does not.
When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting.
But then one of the ring pro s started going offline due to low voltage.
That worked successfully for a couple of weeks.
No more annoying hum.
No more buzzing 12v at both chimes and button and doorbell button and chimes work again.
I hung my old indoor chime cover over the exposed wires and pro power kit t hen i ordered a wireless chime from ring that i ll configure into my system.
