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Ring pro light not spinning.
Called support they said it was a voltage issue.
If the ring is spinning white this means that your doorbell is currently in setup mode.
To perform a hard reset hold down the orange button for 20 seconds.
When the left side of the ring is flashing white this indicates that there s an issue with your internet connection.
Ring doorbell pro will not go into setup mode.
If the light still doesn t start spinning when you push the orange button try performing a hard reset.
Reset your router by unplugging it for a few then plug it back in.
We did all the things which mostly consisted of me taking pictures of my doorbell and chime transformer wiring setup testing normal doorbell functionality.
Everything is okay then turn off your router and the device and wait for a few minutes and then restart both of them.
It is possible that the device would not have been.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
If your ring video doorbell pro isn t receiving sufficient power it may not function reliably or experience poor video or audio quality.
Since then i have replaced my transformer doorbell chime to a compatible one listed on their site and even replaced the ring pro with another one and i m still getting the same exact issue rapidly spinning white circle.
Doorbell would only return to a pulsating ring rather than spinning setup ring so called support.
However ring says that it s rare that ring video doorbell pro will go offline due to low power.
Support eventually said my ring pro was defective and to order a replacement.
In fact the ring is half lit and then the final 3 4 of the ring just feebly blinks on and off.
Ring doorbell 2 setup fails solid white light no spinner very odd but removing the battery and re inserting it fixed the issue.
Follow this simple.
Use the ring app to follow the instructions.
Ring is spinning white.
For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv.
I was changing the transformer for my ring video doorbell pro because i was having power issues where the doorbell would freeze when someone rang it.
After releasing it the light on the front will flash a few times indicating that your ring doorbell is restarting.
Your ring doorbell is still blinking white then it might be the power issue.
